Q: What payment methods are accepted?
Q: Are my details retained for future orders?
We do keep your name/address and records of previous orders. If you have ordered previously via the website, you should have an account with us which you can place an order more quickly. These records are strictly private and confidential.
Q: I have received an email saying the name and billing address details do not match the payment card
When we request Pre – Authorisation on your card, our bank will check your card issuer that the name/address entered matches the one they have on file. We cannot accept payment without these two matching.