Q: How do I return a product if I am not happy with it?

If you find that the product is unsuitable please return it in its original condition unused with all the packaging and tags intact within 28 days of the receipt for either an exchange or refund. Please note – we don’t offer a free returns service so the postage will be paid by the consumer. Also cost of delivery will not be refunded.

Please return order to:
Uzi Sports
Unit 109 Basepoint Business Centre
Rivermead Drive
SWINDON
SN5 7EX

We suggest you use a recorded method of carriage to return the goods to us as we cannot be held responsible for items lost or delayed in transit on the way back to us.

Q: What happens if there is a fault with the product?

Firstly, we apologize if we send a faulty product as we do check each order we send out to customers. Please contact our customer service as soon as possible so we can resolve the matter. We will endeavour to make the proccess of replacemant as convinient as possible.